Delivery
Yes, we deliver the product at free of charge for the purchase over HKD$500๏ผmore detailsใ
If your ordered item(s) is in stock, it normally will be delivered within 7 working days.
(*Excepted holiday eves)
We will confirm with you the delivery time by whatsapp / call a day before delivery.
Up/down stair charge๏ผCalculate by per floor per item: Seating/ G5 desk/ EDOD/MDOD:$40 /// All Desk (except G5):$80 /// No charge for stair less than 4 accumulated steps /// For long stair : 10 steps as 1 floor,and so on /// Up/down stair charge is applicable to the stair outside the building.
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.
Our delivery is only available from Monday to Saturday.
Payments
We accept cash on delivery for most of our standard items (not include the item(s) need to be individual order).
Customer can make payment by credit in our stores, on our website via PayPal or Alipay. We also accept bank transfer.
Products warranty
Yes, the product warranty is printed on the receipt, and also stated on the related product page on our website.
Pls click follow for the details: Product Guarantee
First, please prepare the valid receipt. Then you may call us at 3112 0707๏ผwhatsapp๏ผ6939 5073 or email to info@freemax.com.hk. Pls provide a valid receipt number (on the right top corner๏ผINVXXXXXX), photo(s) showing the problem and also a brief description.
Refunds and Returns
We only accept cancel / change the order before delivery. All items have been delivered which is not returnable or refundable.